and get 15% off for your first order for any amount.
From its date of purchase and upon presentation of your ticket, your accessory Alexandre de Paris benefits from a 1 year warranty on the following events:
- Loss of SWAROVSKI™ crystal
- Unsticking of a piece of the product
- Loss or break of spring or metal fastener
If your product is more than one year old or you cannot prove your purchase, a contribution of 20 euros will be invoiced per item returned.
Please note that even during the warranty period, we will not be able to:
- accept worn, tarnished (hairspray/spray), rusty, broken or dirty product
- replace missing part
In order to ensure that we are in a good position to take charge of your repair, we ask you to send us photos of your accessory.
Disclaimer of Warranties:
Are excluded from warranty any Products that have been modified, repaired, integrated or added, without the authorization of the seller.
The warranty will not apply for visible defects.